Privacy Policy

Who is the Data Controller: The data controller is identified in the exhibit 1 of the Legal Notice of this website. What type of data do we have about you and how did we obtain it? The categories of personal data we process for customers and suppliers are: Identification data Postal or email addresses Commercial information Economic and transaction data Specially protected data: health, in the case of employees. Biometric data, if applicable. All the above-mentioned data have been obtained either directly from you through the submission of a commercial offer, contract proposal, etc., or through your company by providing us with identification data and other necessary information to carry out the object of the contractual relationship between the parties. It will be your responsibility or your company’s responsibility to provide us with updated data in case of modification. For what purposes do we process your data? We process the data provided by interested parties in order to manage various activities arising from specific procedures carried out in the areas of sales, after-sales service, supplier management, service quality, etc. In this way, we will use your data to carry out one of the following actions: Sending the information requested through the contact form on our website or any other means of contact with our company. Providing potential customers as well as our customers with offers of products and services of interest. Carrying out administrative, tax, and accounting management for our customers and/or suppliers. Conducting satisfaction surveys, market studies, etc., in order to offer you the most suitable offers and optimized service quality, etc. Employee management. How long will we keep your data? The personal data related to individuals linked to potential customers, customers, and suppliers that we collect through the various contact forms and/or data collection will be kept as long as the deletion is not requested by the interested party. The data provided by our customers and suppliers will be kept for as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the subject matter. Employee data will be kept for the duration of the employment relationship, and in any case, as prescribed by labor law. In any case, we will keep your personal data for the period of time that is reasonably necessary, taking into account our needs to respond to issues that arise or resolve problems, make improvements, activate new services, and comply with the applicable legal requirements. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all our systems. What is the legal basis for processing your data? Depending on the type of data processing, the legal basis is as follows: PROCESSING LEGAL BASIS Accounting Management: billing management with customers and/or suppliers Maintenance, development, and control of the contractual relationship between the parties Tax management: application of withholdings, bonuses, etc. Maintenance, development, and control of the contractual relationship between the parties; Legal obligations Administrative management: logistics management, warehouse, customer deliveries, receipt of goods, etc. Maintenance, development, and control of the contractual relationship between the parties Marketing: Commercial actions on our products or services aimed at our customers or those who have requested information about our products and services in the past, including conducting satisfaction surveys of our customers. Free and unequivocal consent of the interested party (potential customers), please note that the withdrawal of this consent may not under any circumstances condition the execution of the contract between the parties; the legitimate interest of the company in promoting and marketing products or services similar to those obtained or requested by interested parties in the past. If you are an employee, for Labor Management: administrative, accounting, and tax management of employees. Management of the working time record: start and end time of the working day, as well as overtime hours. Execution of an employment contract. Legal compliance In the event that you do not provide your personal data, we will not be able to execute your contract, comply with legal obligations, or those arising from public authorities. To which recipients will your data be communicated? We will not transfer your personal data to any third-party company that intends to use it in its direct marketing actions, except if you have expressly authorized us to do so. We inform you that we may provide your personal data to Public Administration bodies and competent authorities in cases where we are legally required to do so or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process; to respond to any legal claim or lawsuit; or to protect the rights of the company or its clients and the public in general. We inform you that your data will not be transferred or communicated to third parties; the company is solely responsible for its processing and custody. We will provide your personal data to third parties (e.g., Internet service providers who help us manage our website or carry out contracted services, computer support and maintenance companies, logistics companies, tax and accounting advisory firms, etc.). In any case, these third parties must maintain, at all times, the same levels of security as we do regarding your personal data and, when necessary, they will be bound by legal commitments to keep your personal data private and secure, and also to use the information only following our specific instructions. Data transfers to third countries? Data transfers to third countries are not foreseen. What are your rights as a data subject? Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. Specifically, interested parties may request the right of access to their personal data, as well as to receive them in a common and machine-readable format if the processing is carried out by electronic means (right to data portability). Likewise, interested parties may request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object to the processing of their data. We will cease processing the data, except for compelling legitimate reasons, or the exercise or defense of any claims, or in those exceptions established by the applicable regulations. Likewise, we inform you that you have the right to withdraw your consent given at any time, without affecting the legality of the processing based on the prior consent’s withdrawal. Furthermore, we inform the User that they can exercise these rights at any time by writing to us using the contact details provided in point 1, attaching a copy of their ID. You also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights. http://www.agpd.es/portalwebAGPD/index-ides-idphp.php On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we undertake not to send commercial information if you have informed us accordingly.